How to give access to end-users

How to give access to end-users

You have the option if you would like the end-user to have access to their site.

  • Navigate to the customer’s project
  • Click on “Site Setup”
  • Click on “Customer Users”
  • Click on “Add User”
  • Enter in the customer information
    • If Enphase, skip to this step:
  • Click on the toggle for “Enable Home App access”
  • Click on “Add User”
Multiple users can be added (eg, if multiple people live in the household)


To resend the initial login email:

  • Navigate to the customer’s project
  • Click on “Site Setup”
  • Click on “Customer Users”
  • Locate the user and click on the 3 dots under the “Action” column
  • Click on “Resend Data Authorization Request”